{"id":11972,"date":"2025-12-15T15:00:00","date_gmt":"2025-12-15T14:00:00","guid":{"rendered":"https:\/\/flyingsupporter.ch\/?p=11972"},"modified":"2025-12-11T14:32:53","modified_gmt":"2025-12-11T13:32:53","slug":"pourquoi-microsoft-reduit-il-sans-cesse-la-duree-du-support-technique-pour-les-versions-achetees-doffice","status":"publish","type":"post","link":"https:\/\/flyingsupporter.ch\/fr\/2025\/12\/15\/warum-microsoft-die-supportzeit-von-office-kaufversionen-immer-weiter-verkuerzt\/","title":{"rendered":"Pourquoi Microsoft r\u00e9duit-il sans cesse la dur\u00e9e du support technique pour les versions achet\u00e9es d'Office ?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"11972\" class=\"elementor elementor-11972\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52adb76 e-flex e-con-boxed e-con e-parent\" data-id=\"52adb76\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-68f15df e-con-full e-flex e-con e-child\" data-id=\"68f15df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-44cba34 e-con-full e-flex e-con e-child\" data-id=\"44cba34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48725cb elementor-widget elementor-widget-text-editor\" data-id=\"48725cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">De nombreux utilisateurs des suites Microsoft Office comme classique <span class=\"s1\"><b>licence d'achat<\/b><\/span> (c'est-\u00e0-dire sans abonnement) connaissent actuellement un changement progressif : la p\u00e9riode pendant laquelle Microsoft fournit \u00e0 ces versions des correctifs de s\u00e9curit\u00e9, des corrections de bogues et une assistance technique est sensiblement <span class=\"s1\"><b>est devenu plus court<\/b><\/span> qu'auparavant.<br \/><br \/><\/p><h4><b>Traditionnel : cycles d'assistance longs<\/b><\/h4><p class=\"p1\">Auparavant, les versions Office \u00e9taient soumises \u00e0 des cycles de support fixes de longue dur\u00e9e. Jusqu'\u00e0 <span class=\"s1\"><b>Office 2016<\/b><\/span> on obtenait g\u00e9n\u00e9ralement <span class=\"s1\"><b>Au total, environ 10 ans de soutien<\/b><\/span>:<\/p><ul><li><p class=\"p1\">environ 5 ans <span class=\"s1\"><b>Assistance grand public<\/b><\/span> (toutes les mises \u00e0 jour),<\/p><\/li><li><p class=\"p1\">ensuite jusqu'\u00e0 5 ans <span class=\"s1\"><b>Assistance \u00e9tendue<\/b><\/span> (principalement des correctifs de s\u00e9curit\u00e9).<span class=\"Apple-converted-space\">\u00a0<br \/><br \/><\/span><\/p><\/li><\/ul><h4><b>Versions commerciales r\u00e9centes : nettement plus courtes<\/b><\/h4><p class=\"p1\">Ce qui a chang\u00e9 :<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Office 2019<\/b><\/span> \u00e9tait l'une des derni\u00e8res versions classiques disponibles \u00e0 l'achat.<\/p><ul><li><p class=\"p1\">Le support standard a pris fin d\u00e8s 2023,<\/p><\/li><li><p class=\"p1\">Le support \u00e9tendu a pris fin le <span class=\"s1\"><b>14 octobre 2025<\/b><\/span>.<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p><p class=\"p1\">Cela donne effectivement <span class=\"s1\"><b>Environ 7 ans d'assistance<\/b><\/span>, pas 10.<\/p><\/li><\/ul><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Office 2021<\/b><\/span>, \u00e9galement une version sous licence d'achat, b\u00e9n\u00e9ficie d'une assistance encore plus courte :<\/p><ul><li><p class=\"p1\">L'assistance officielle prend fin le <span class=\"s1\"><b>13 octobre 2026<\/b><\/span>,<\/p><\/li><li><p class=\"p1\">apr\u00e8s cela, il y a <span class=\"s1\"><b>Pas de mises \u00e0 jour de s\u00e9curit\u00e9 \u00e9tendues<\/b><\/span> ou assistance technique.<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p><\/li><\/ul><\/li><\/ul><p class=\"p1\">Les p\u00e9riodes d'assistance sont donc les suivantes <span class=\"s1\"><b>entre environ 5 et 7 ans<\/b><\/span> \u2014 selon la version \u2014 nettement inf\u00e9rieur \u00e0 ce dont de nombreux clients avaient l'habitude avec les versions pr\u00e9c\u00e9dentes.<br \/><br \/><\/p><h4><b>Ce que cela signifie concr\u00e8tement<\/b><\/h4><p class=\"p1\">Pour les utilisateurs qui effectuent des achats ponctuels classiques, cela signifie :<\/p><ul><li><p class=\"p1\">Apr\u00e8s la fin du support <span class=\"s1\"><b>vous ne recevrez plus de mises \u00e0 jour de s\u00e9curit\u00e9<\/b><\/span>. Cela augmente le risque de perte de donn\u00e9es ou d'attaques par des logiciels malveillants.<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Le support technique est totalement supprim\u00e9.<\/b><\/span> \u2013 Plus d'assistance t\u00e9l\u00e9phonique ou par chat de la part de Microsoft.<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p><\/li><li><p class=\"p1\">La compatibilit\u00e9 avec les nouveaux syst\u00e8mes d'exploitation ou services peut souffrir avec le temps.<\/p><\/li><\/ul><p class=\"p1\">Et certaines parties importantes du support ont m\u00eame pris fin <span class=\"s1\"><b>avant la fin officielle du support<\/b><\/span>: La capacit\u00e9 des anciennes versions d'Office \u00e0 se connecter aux services Microsoft actuels tels que Microsoft 365 a d\u00e9j\u00e0 \u00e9t\u00e9 limit\u00e9e (par exemple, \u00e0 partir d'octobre 2023).<span class=\"Apple-converted-space\">\u00a0<br \/><br \/><\/span><\/p><h4><b>Priorit\u00e9 strat\u00e9gique accord\u00e9e aux mod\u00e8les d'abonnement<\/b><\/h4><p class=\"p1\">Microsoft d\u00e9tourne clairement ses ressources des versions classiques vendues au d\u00e9tail pour les orienter vers <span class=\"s1\"><b>Abonnements Microsoft 365<\/b><\/span>:<\/p><p class=\"p1\">Ces derniers b\u00e9n\u00e9ficient de mises \u00e0 jour continues, d'am\u00e9liorations en mati\u00e8re de s\u00e9curit\u00e9 et de nouvelles fonctionnalit\u00e9s tant que l'abonnement est actif \u2014 un mod\u00e8le qui convient aux clients disposant de licences d'achat permanentes et illimit\u00e9es dans le temps. <span class=\"s1\"><b>n'est plus valable<\/b><\/span>.<\/p><p class=\"p1\">Pour de nombreux utilisateurs, cela signifie :<\/p><ul><li><p class=\"p1\">Soit ils passent \u00e0 un mod\u00e8le d'abonnement,<\/p><\/li><li><p class=\"p1\">ou ils doivent acheter plus souvent de nouvelles versions permanentes d'Office lorsque l'ancienne n'est plus prise en charge.<\/p><\/li><\/ul><p class=\"p1\"><strong><br \/>La dur\u00e9e de support des licences Office classiques achet\u00e9es diminue :<\/strong><\/p><ul><li><p class=\"p1\">Office 2019 prendra fin en octobre 2025,<\/p><\/li><li><p class=\"p1\">Office 2021 prendra fin en octobre 2026,<\/p><\/li><li><p class=\"p1\">Les versions ant\u00e9rieures telles qu'Office 2013 ou 2016 ne sont d\u00e9j\u00e0 plus prises en charge.<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p><\/li><\/ul><p class=\"p1\">Cela oblige les acheteurs soit \u00e0 acheter plus souvent de nouvelles versions, soit \u00e0 passer \u00e0 un <span class=\"s1\"><b>mod\u00e8le d'abonnement<\/b><\/span> \u00e0 prendre en consid\u00e9ration \u2014 un changement strat\u00e9gique notable de la part de Microsoft, qui aura un impact \u00e0 long terme sur le confort des utilisateurs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3187927 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3187927\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e20699 elementor-blockquote--skin-boxed elementor-blockquote--align-center elementor-widget elementor-widget-blockquote\" data-id=\"5e20699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t<b>Votre partenaire pour les produits et l'assistance Microsoft Office \u2013 Flying Supporter<br><br><\/b> <b><a href=\"https:\/\/flyingsupporter.ch\/fr\/contact-equipe\/#form\">Vous avez des questions<\/a>?<\/b>\n<br>Nous nous ferons un plaisir de vous aider.\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-605597d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"605597d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/flyingsupporter.ch\/fr\/contact-equipe\/#form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez-nous maintenant<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>De nombreux utilisateurs des suites Microsoft Office sous licence d'achat classique (c'est-\u00e0-dire sans abonnement) constatent actuellement un changement insidieux : la p\u00e9riode pendant laquelle Microsoft fournit des correctifs de s\u00e9curit\u00e9, des corrections de bogues et une assistance technique pour ces versions est devenue nettement plus courte qu'auparavant.<\/p>","protected":false},"author":30,"featured_media":11977,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"page_builder":"","footnotes":""},"categories":[95,74,73],"tags":[],"post_folder":[133],"class_list":["post-11972","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-empfehlungen","category-news","category-technik"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Viele Nutzer von Microsoft Office-Paketen als klassische Kauflizenz (also ohne Abo) erleben gerade eine schleichende Ver\u00e4nderung: Die Zeitspanne, in der Microsoft diese Versionen mit Sicherheitspatches, Fehlerbehebungen und technischem Support versorgt, ist merklich k\u00fcrzer geworden als fr\u00fcher.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Justin 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