According to G2 reviews (based on real user opinions), ManageEngine Patch Manager Plus is superior in several categories:
| Category | Patch Manager Plus | Microsoft Intune |
|---|---|---|
|
Fulfils the requirements |
9.2 / 5 |
8.9 / 5 |
|
User friendliness |
8.9 |
8.6 |
|
Simple set-up |
8.9 |
8.2 |
|
Simple administration |
9.1 |
8.5 |
|
Quality of support |
8.5 |
8.3 |
|
Development perspective |
9.6 |
9.4 |
Takeaway: ManageEngine is rated by users as more user-friendly overall, easier to use, easier to administer and backed up by better support.
Range of functions & technology - ManageEngine has a clear advantage
Patch management and operating system support- Patch Manager Plus provides comprehensive support Windows, macOS and Linuxincluding over 900 third-party applicationsas well as drivers, BIOS updates, antivirus definitions and server patches
- Intune focusses primarily on Windows and mobile devices, with limited support for third-party software. Additional tools such as Patch Connect Plus or 3rd-party integrations are required to be able to integrate third-party patches at all
Automation & delivery
- Patch Manager Plus offers complete Automationincluding test groups, releases, rollouts, reports and time control or bandwidth optimisation with distribution servers (in Enterprise versions)
- Intune relies on Windows Update for Business with policies, but offers less granular control via patch processes. Without further additions, the update options remain rudimentary
Reporting & transparency
- Patch Manager Plus features Extensive reporting and compliance functionalitiesincluding schedules, test status, missing updates, patch history and group-based statistics
- Intune offers basic reports, but no depth in terms of third-party software patching or detailed patch histories - Users also often complain about a lack of insight
Deployment & Infrastructure
- Patch Manager Plus offers Hybrid application possibilitiesWhether cloud, on-premises or a combination. Role-based administration, two-factor authentication, WAN support through distribution points and much more are available
- Intune is strict Cloud-based and requires a Microsoft 365/Azure AD infrastructure. It does not offer native support for on-premises or mixed environments
Voices from the community (Reddit & Co.)
Users are critical of Intune's patchability:
"Intune is a good choice for device provisioning and Windows policy management, but it can't quite compete with a full-fledged RMM solution. Intune simply can't patch apps effectively."
About the Intune patch limit on Reddit:
"Intune does not perform server patches. That's the job of Azure Arc."
To use Patch Manager Plus:
"Easy to configure ... Customise and automate patch deployment based on test groups and approvals."
If you need a modern, flexible, comprehensive patch management solution with control, transparency and breadth, then ManageEngine Patch Manager Plus clearly superior. Intune however, remains a cloud niche (MDM) that is too narrow for many company requirements without additional tools.
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